Technology & Security
How we keep your care connected and secure.
Our approach
We use industry best practices to protect your health information and keep our systems running reliably.
24/7 monitoring and backups
Our systems are monitored around the clock by a dedicated managed IT provider. Automated backups ensure your data is protected and can be restored quickly if needed.
Secure cloud-based systems and strong access controls
We use cloud infrastructure with encryption at rest and in transit. Access is controlled by role-based permissions, multi-factor authentication where appropriate, and regular access reviews.
Regular updates and patching
Software and systems are kept current with security patches and updates. This reduces the risk of vulnerabilities and keeps our technology stack modern and supported.
Staff training and incident response
Our team is trained on security awareness, privacy practices, and incident reporting. We have documented processes for responding to any security or privacy concerns.
Our IT Partner
ClarityCare works with Prestwood IT Solutions, a Sacramento-based managed IT and web services firm that has been supporting organizations since 1984. Prestwood provides our technology backbone—managed infrastructure, Microsoft 365, AI integration, and business-class web development—with proven experience in government and health-related environments. They are a California Small Business and CMAS-certified vendor. Our partnership focuses on reliability, uptime, and continuous improvement so we can deliver care without interruption.